To maximize your aggregate corporate performance, you must
maximize the performance of both your corporate objects and your corporate
processes. Both are measured by the corresponding key performance indicators (KPI). There is a major difference in
performance maximization, however, between corporate objects and corporate
processes.
To maximize the performance of a corporate process, you
usually have to perform a reengineering
of the corporate process in question (which usually automatically yields the
optimal values of process-related KPI). You seldom have to reengineer a
corporate object (with the exception of composite objects). Therefore, to
maximize its performance, you will have to analyze historic values of
object-related KPI (benchmark, planned and actual) and develop and execute
plans for optimizing KPI values and thus maximizing the performance of the
object in question.
To reengineer a business process, you must first visualize
it (‘develop a visual model’). To do that, you will need the right methodology
(usually IDEF0), tools and technologies. Here's an example of an IDEF0 visual diagram for a corporate
process.
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