Tuesday, May 12, 2015

Portrait of a Happy Company - Knowledge Management Section

Knowledge management component of a happy company is based on a rock solid corporate information & knowledge management strategy, tightly integrated with all other corporate strategies. Obviously, this strategy in a happy company perfectly matches its KEF, its DCI, and its corporate vision and mission statements.

A happy company designs, builds and maintains a truly comprehensive (but lean!) corporate knowledge base. Comprehensive in a sense that it contains all data and information that can be transformed into all knowledge that company managers and professionals need to make the best decisions and execute them in a most efficient way (and thus to maximize the corporate performance and aggregate value).

Corporate cockpit in a happy company provides a uniform and easy-to-use interface into the CKB and knowledge mining tools that make it possible to access this knowledge – either via links to documents or using queries.

A crucial component of the CKB in a happy company is the database of best management practices (BMP) supported by the proper methodology and procedure of identification, dissemination and adoption (through training, coaching, self-education, etc.) of these practices by corporate managers and specialists.

A happy company deploys an optimal, well-integrated and high-synergy system of software products. This system creates the maximum amount of financial and aggregate value by efficiently automating key business processes and knowledge management activities.

A happy company utilizes highly efficient software deployment, training and coaching system to ensure that corporate managers and specialists (a) use all valuable software features and (b) use them in the most efficient way, thus getting the most out of every software product in terms of aggregate value.

A happy company deploys an optimal, tightly integrated and high-synergy system of computer hardware items (‘hardware platform’) that provides highly efficient support for comprehensive corporate knowledge base and the corporate software system.


A happy company deploys an optimal, tightly integrated and high-synergy Intranet system that maximizes the efficiency of (a) horizontal and vertical collaboration in the company on generating financial and aggregate value; and (b) overall utilization of its human capital (ROI into its human capital).

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